FAQs

Q:   WHERE IS MY ORDER?

A:   ALL ORDERS ARE PROCESSED AND SHIPPED 3-7 BUSINESS DAYS AFTER PAYMENT HAS BEEN RECEIVED. YOU WILL RECEIVE A TRACKING NUMBER ONCE ORDER IS SHIPPED. 

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Q:   CAN I CHANGE OR CANCEL MY ORDER?

A:   CONTACT US WITHIN 24 HOURS OF PLACING YOUR ORDER AND WE WILL TRY TO ACCOMMODATE YOU.

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Q:   I RECEIVED THE WRONG OR DAMAGED ITEM.

A:   PLEASE RETURN ALL WRONG OR DAMAGED ITEMS FOR AN REPLACEMENT WITHIN 48 HOURS OF RECEIVING YOUR ORDER.  

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Q:   DO YOU SHIP INTERNATIONALLY?

A:   NOT AT THIS TIME.

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Q:   WHAT IS THE SHELF LIVE OF MY ITEMS? 

A:   ALL PRODUCTS HAVE A SHELF LIFE OF 2 YEARS UNOPENED. AFTER OPEN 6 MONTHS TO A YEAR.

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Q:   WHAT FORM OF PAYMENTS CAN I USE?

A:   THE FOLLOWING CREDIT CARDS ARE ACCEPTED: AMERICAN EXPRESS, DISCOVER, MASTER CARD AND VISA. WE ALSO ACCEPT PAYPAL.  

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Q:   CAN'T FIND THE ANSWER I'M LOOKING FOR?

A:   CALL US AT 773.671.3299 OR EMAIL US DIRECTLY AT